[Skip to Banner] [Skip to Header] [Skip to Content] [Skip to Footer]
Customer Care Representative

Contact Us

Shopping/enrollment assistance

Need help finding a Medicare Advantage plan?

Call us at: 855-216-6134 (TTY: 711)

April 1 – September 30, Monday-Friday, 8 a.m. to 8 p.m.
October 1 – March 31, 7 days a week, 8 a.m. to 8 p.m.
We are closed on Thanksgiving and Christmas.

Member services

Medicare 877-577-0115 (TTY: 711)

April 1 – September 30, Monday-Friday, 8 a.m. to 8 p.m.
October 1 – March 31, 7 days a week, 8 a.m. to 8 p.m.
We are closed on Thanksgiving and Christmas.

Medicaid 800-887-6888 (TTY: 711)
Medicaid Transportation (Non-Emergency) 866-201-9969

Email: info@simplyhealthcareplans.com

Provider services

877-915-0551

  • Eligibility Verification - Prompt 1
  • Authorizations & Pre-certification - Prompt 2
  • Claims Status - Prompt 3
  • Provider Relations - Prompt 4
  • Pharmacy Department - Prompt 5
  • Case Management - Prompt 6
  • Inpatient Coordination - Prompt 7

Email: provideradministration@simplyhealthcareplans.com

Mailing Address: 11430 NW 20th Street, Suite 300, Miami, FL 33172

Employment opportunities

For information on employment opportunities at Simply Plans, visit our careers website.


 
 

Y0114_25_3015398_0000_I_C Accepted 4/7/2025