How to renew
We don’t want you to be without health care coverage. Keep your benefits by renewing on time.
Medicaid MMA
You need to renew your Medicaid benefits each year.
1. Check your mail
You’ll get a letter from the state about two months before you need to renew your coverage. If you have a My ACCESS account, you will get an email alert.
2. Renew your benefits
Once you receive your letter, renew your benefits in one of these ways:
- Log in to your My ACCESS account
- Fill out and return the renewal paperwork that came with your letter
- Call or visit your local community partner agency
If you don’t renew by the date in the letter, you may lose your health care benefits. Be sure to renew on time!
Need help?
Call the Florida Department of Children and Families (DCF) at 1-866-762-2237 (TTY 711) if you have questions about renewing your coverage or if you missed your renewal deadline.
Don’t forget to update your information
Have you moved? Changed your phone number? Be sure to report any changes to the state through your My ACCESS Florida account or contact DCF.
Florida Healthy Kids
You need to renew your child’s Florida Healthy Kids benefits each year.
1. Check your mail
You’ll get a letter from Florida KidCare about two months before you need to renew your child’s coverage. If you have a Florida Healthy Kids account and have selected the “Get Letters via Email” option, you will get an email alert.
2. Renew your benefits
Once you receive your letter, renew your child’s benefits in one of these ways:
- Log in to your Florida Healthy Kids account
- Fill out and return the renewal paperwork that came with your letter
If you don’t renew by the date in the letter, your child may lose his or her health care benefits. Be sure to renew on time!
Need help?
What if your child loses coverage? Call Florida KidCare at 888-540-KIDS (5437) to reapply. If you apply within 60 days from the date your child lost coverage, your child will return to Simply Healthcare Plans, Inc. — Florida Healthy Kids.
You can also call Member Services for Simply — Florida Healthy Kids at 844-405-4298 (TTY 711). We can help you with renewal.
Don’t forget to update your information
Have you moved? Changed your phone number? Be sure to report any changes to Florida KidCare through your Florida Healthy Kids account or by calling Florida KidCare at 888-540-KIDS (5437).